What Is a Subscription Business Model and Why Is It Popular?

In today’s busy world, people value convenience and consistency, which is why the subscription business model has become so popular. From Netflix to subscription boxes, businesses across many industries are adopting this model for their reliable income and loyal customers. But what makes subscriptions so appealing to both consumers and companies? Let’s take a closer look.

This blog will explain a subscription model and why it’s popular with businesses.

  1. What is the Subscription Business Model
  2. How does a subscription business model operate?
  3. Examples of Subscription Business Models
  4. Pros and Cons of the Subscription Business Model
 

1. What is the Subscription Business Model

Subscription Business Model

A subscription business model allows customers to pay regularly for products or services, offering convenience and often discounts. For businesses, it provides steady income and helps with growth planning. This model fosters customer loyalty and creates opportunities for upselling. It can be applied across various industries, from health and fashion to software and more.

 

2. How does a subscription business model operate?

  • Customers sign up online or through a sales representative.
  • They are charged regularly (e.g., monthly or yearly) until they cancel the plan or services. 
  • Products or services are delivered as long as the subscription is active.
  • Payments renew automatically for convenience and steady income.
  • Businesses use customer data to improve services and meet market needs.
 

3. Examples of Subscription Business Models

Newspaper and magazine subscriptions:

Newspaper and magazine subscriptions began as one of the earliest subscription-based models, giving readers direct access to top news and the latest publications, now often in digital format. Subscribers receive curated content repeatedly, whether daily, weekly, monthly, or bimonthly.

example of Subscription Business Model

Subscription Boxes:

Deliver curated items like beauty products, snacks, or home goods. These boxes often target specific niches and offer flexible plans but limited item selection.

example of Subscription Business Model

Software Subscriptions (SaaS):

Customers pay monthly or yearly for software access, including updates, support, and bug fixes. Access ends when the subscription is canceled.

example of Subscription Business Model

Health & Wellness:

It started with gym memberships and now includes broader services like fitness apps, virtual classes, and wellness programs.

example of Subscription Business Model
 

4. Pros and Cons of the Subscription Business Model

ProsCons
Stable Revenue: Predictable income streamEnsuring Value: Maintaining consistent value over time.
Easier Forecasting: Accurate demand predictionsScalability Issues: Growth challenges with operations and support
Upselling Opportunities: Easy cross-sell or upgradesCustomer Retention: Keeping customers from canceling or switching
Continuous Value Delivery: Aligns payments with the value receivedCustomer Acquisition: Attracting new customers consistently

In summary, this model has transformed how businesses and customers interact, offering convenience and value to customers while ensuring stable income and growth opportunities for businesses.

SiteGiant Product Subscription App provides a simple and seamless way to set up a recurring revenue model. With subscriptions, you can create a loyal customer base and ensure steady business growth without relying solely on one-time sales.

Boost your business with the SiteGiant Product Subscription App today!

Image Credits and References: Freepik

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1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (https://www.lalamove.com/en-my/terms-and-conditions).

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (https://www.lalamove.com/en-my/privacy-policy).

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact support@sitegiant.my

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Terms and Conditions

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2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.

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