The SiteGiant shopping app makes it easy to shop for high-quality perfumes from Sham Perfume, established in 2019. Specializing in premium fragrances imported from Dubai for both men and women, Sham Perfume is dedicated to educating customers on the best ways to enjoy their scents. Also available on Shopee and Lazada.
“Perfume is like a lifestyle, it depends on how you want to be”
Multichannel inventory management and sales calculations pose significant challenges
Before using SiteGiant, Sham Perfume faced challenges managing inventory across their Shopee store, Lazada store, and other marketplace platforms. Additionally, they found it difficult to determine their profits from online sales without a reliable platform to oversee all sales reports.
“if I sell 100 orders per day, at the end of the day I cannot know what my income, because I cannot calculate the voucher and the commission and also sometimes some mistakes in the servers”
How SiteGiant overcome Sham Perfume’s challenges and simplify their eCommerce operation
After implementing SiteGiant, Sham Perfume now able to perform stock in, stock out, and adjust stock with ease.
“The benefit of joining SiteGiant, we can open so many platforms and control the inventory and the stock. When the buyer purchases the product, the stock will be released, no need to check every time the stock, the quantity”
Besides, in SiteGiant dashboard, they can oversee sales performance across all channels and easily check for any issues with the shipping cost and commission.
SiteGiant Shopping App: A Game-Changer for Our Customer Engagement
As a bonus, Sham Perfume’s customers can easily discover new products through the SiteGiant Mobile Shopping App. This user-friendly app not only provides a seamless shopping experience for buyers but also helps attract more customers from different countries.
“It is easier for any buyer to know what we have new products in our App, it is easy to download and not only in Malaysia, you can purchase from Singapore and Thailand”
With a personalized loyalty program through the app, Sham Perfume customers can now enjoy membership benefits such as vouchers, points and cashback.
“Buyers can browse our product in the App, collect points like Shopee, use the cashback points and purchase again in the App”
How does Sham Perfume rate SiteGiant OMO Solution?
“I have been using SiteGiant for almost 4 years, I want to thank SiteGiant because, without it, we cannot control our business. I recommend joining SiteGiant because you can focus on your marketing when you have a strong system”
Interested to know more about SiteGiant OMO Solution?