Orange Spare Part is a trusted 30-year-old business selling electronic spare parts. They offer a wide range of spare parts for products like washing machines, refrigerators, air conditioners, and more. With a presence across multiple channels, they sell through their offline store, Shopee, Lazada, TikTok, and their webstore.
What are the challenges Orange Spare Part faced?
Before implementing SiteGiant WMS, Orange Spare Part struggled to manage their large warehouse due to the wide variety of products. As a result, pickers frequently pick the wrong items.
“New pickers didn’t know where the items were located, leading to long search times. They often had to ask us multiple times to find the correct item location.”
The snowball effect of slow picking and packing led to delayed order processing. As a result, customers frequently complained about slow processing times, receiving the wrong items, and other issues.
How can SiteGiant WMS help Orange Spare Part to solve the challenges?
After implementing SiteGiant Warehouse Management System (WMS), pickers and packers can use a PDA scanner or smartphone to easily check item names, locations, and quantities.
“Our workload has become easier and 50% more efficient compared to before. PDA scanning has also helped us reduce pick and pack errors.”
With SiteGiant WMS, Orange Spare Part can now easily assign tasks to their pickers and packers, eliminating the hassle of printing multiple picking and packing lists.
Interested to know more about SiteGiant WMS?