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New Feature Enhancement on the Platform (July 2023)

Feature Updates

Embracing the new month of August, we’re excited to highlight the incredible enhancements and features that graced our platform in July! Have you had a chance to explore them? If not, let’s recap together what is the enhancement in July!

What’s New In July

  1. Messages
  2. Commission System
  3. Analytics
  4. Webstore theme

Other Feature Enhancement

  1. Inventory Management
  2. WooCommerce
  3. Webstore
  4. Customer Management
  5. Marketing Centre
  6. Salesman App
  7. Shopping App
  8. Order Fulfillment Assistant

What’s New in July?

1. Messages

You may now set up a ChatDaddy account and integrate it with your WhatsApp.

*Note: This is a Premium App

Merchants who are new to ChatDaddy may sign up for an account here: https://app.chatdaddy.tech/SignUp   

*Note:

i. It consists only of simple WhatsApp interactions, currently unavailable for sending out voice messages.

ii. Unable to update automatically when receiving a new message; you have to manually refresh it. 

iii. Multiple WhatsApp integrations are allowed.

 

2. Commission System

You can now assign commissions to your staff across various sales channels.

*Note: This is a Premium App

There are 2 methods for using this commission system. 

Method 1: 

Sales from these specific channels will be calculated under the assigned Commission Staff.

Method 2:

Manually assign or change the staff in charge under the order details page.

 

3. Analytics

View the sales performance of your staff with this Commission Staff Report. 

*Note: This is a Premium App

 

4. Webstore Theme

10 new webstore themes has been launched. Click here to view the webstore themes demo.

Other Feature Enhancement

1. Inventory Management

a. Purchase Order

i. Summary with SKU, Received quantity & In Stock quantity, and In Stock status is now added in purchase order.

ii. New filter is now available to search purchase orders. 

– Show purchase orders which have done received but yet to stock in only

– Search Vendor Reference No.

iii. Introduce In Stock Status which can mark as Completed.

*Note:

To completely close the Purchase Order, after receiving the full quantity (but yet to do Stock In), you can select “Mark In Stock as Completed” for no more Stock In allowed in the future.

b. Batch List

A view action has been added for you to check which item iSKU has been assigned to the batch.

*Note: Available for SiteGiant WMS.

 

2. WooCommerce

New Variant UI is added for WooCommerce Listing

 

3. Webstore

a. Webstore Listing

i. You may now print the barcode label in Webstore Listing.

b. Webstore redirect URLs

For merchants who have migrated their Unicart webstore to ERP webstore:

If you have already paid for Google Advertisement and currently using Unicart webstore URLs, in order to change the redirect URLs to ERP webstore URLs, you can set up under Webstore > Preferences > Webstore Status > Redirect URL.

*Note:

The domain will be based on the primary domain set under Settings > Domain. Maximum can set up to 50 URLs.

Example for the update of redirect URL

[Old URL] Unicart product URL: www.domain.com/iphone11 will update to 

[New URL] ERP product URL:  www.domain.com/product/iphone11 

 

4. Customer Management

a. Points & Membership

You may now set the Membership ID template under Points & Membership. 

Membership ID will be auto-generated based on the template set above when you set the customer to a membership tier. 

b. Bulk Tools

i. You may now edit or create customer details easily through bulk tools.

There are 3 info types in the Batch Edit Tool: 

  • Basic Info – Edit customer profile and default address only
  • Address –  Edit customer address only
  • Attribute – Edit customer attribute only

ii. You can now add customer’s mobile country code in customer profile.

 

5. Marketing Center

You may now create vouchers or shipping vouchers for the Shopping App channel in marketing center.

*Note: 

i. If choose ONLY Shopping App channel: it will only show and work on Shopping App.

ii. If choose Webstore: The vouchers will show and work on both Webstore & Shopping App.

 

6. Salesman App

You can now help your customers to place order for self-pickup through the salesman App.

*Note: Only available for OMO business and above

 

7. Shopping App

Facebook App Events is now available for Shopping App. 

*Note: Only available for OMO business and above

Facebook App Events is a feature similar to Facebook Pixel, but specifically for Shopping App. It helps to track your customers’ behaviour within your Shopping App, which could help you in remarketing. 

 

8. Order Fulfillment Assistant

a. Three options for serial number (Default/ Optional/ Force all) have been added to “Insert Serial Number” for Smart Scan App.

b. You are now able to insert Serial Number for an item with multiple quantities for Smart Scan App and Web version.

Mobile Version

Website Version

c. It is now able to auto-scan the next order tracking number on mobile view. 

After all the items or Serial Numbers have been fully scanned (based on the setting), the user will be able to scan next order directly without having to press the “Scan Next Order” button.

Check out these new features in SiteGiant today, and stay tuned for more updates.
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1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (https://www.lalamove.com/en-my/terms-and-conditions).

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (https://www.lalamove.com/en-my/privacy-policy).

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact support@sitegiant.my

Related to Lalamove, please contact partner.support@lalamove.com

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.