Boost Sales & Loyalty: Master Gift with Purchase Strategy

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In the competitive world of eCommerce, standing out and nurturing customer loyalty is essential for business growth. Mastering an effective “’Gift with Purchase” program is a proven strategy to achieve this. SiteGiant Gift with Purchase feature not only helps you attract first-time buyers but also cultivates long-term customer loyalty by creating memorable shopping experiences. Let’s dive into how this feature can revolutionize your eCommerce business.


What is the Gift on Purchase Feature?

SiteGiant’s Gift on Purchase enables you to reward your customers with FREE gifts based on specific purchasing criteria, enhancing their buying journey and encouraging higher order values. These criteria include:

  • Purchase Amount: Set minimum spending thresholds to encourage larger purchases.
  • Quantity Purchased: Offer perks to bulk buyers, rewarding their larger orders.
  • Product-Specific Offers: Strategically pair gifts with particular products to smartly boost upsells.
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How It Works: Unlocking the Power of Gift with Purchase

Imagine a customer’s journey through your online store; upon reaching a certain spend level, a free gift is automatically added to their shopping cart. This unexpected perk enhances their shopping experience and encourages repeat purchase

Key functionalities include:

1. Automated Gift Addition: Seamless Integration at Checkout

Gifts are automatically added to customer carts at checkout when specific requirements are met, ensuring every qualifying purchase is seamlessly rewarded. This feature eliminates the need for manual input from your team, reducing the potential for human error and enhancing the customer’s shopping experience. By automating this process, SiteGiant ensures that all promotions are applied consistently and accurately, making promotions easy to manage and delightful for customers.

2. Real-Time Inventory Updates: Precision in Inventory Management

Real-time inventory updates play a crucial role in the smooth operation of any eCommerce business. This functionality ensures that inventory automatically syncs the moment a transaction occurs, keeping stock levels consistently updated and accurate. By tracking every free gift in real time, it helps prevent stock inconsistencies and overselling, thus maintaining customer trust and satisfaction. This seamless inventory management not only supports operational efficiency but also enhances the overall customer shopping experience.

3. Streamlined Order Fulfillment: Enhancing Picking and Packing Efficiency

Including gifts in the picking and packing lists not only simplifies the fulfillment process but also minimizes errors during order preparation. This ensures that both the main purchased items and the free gifts are handled in a single, efficient workflow. The streamlined process reduces the time and effort required for order fulfillment, which can lead to faster shipping times and increased customer satisfaction. 


Advantages of Mastering a Gift with Purchase Strategy

Mastering a “Gift with Purchase” strategy provides several significant advantages for your eCommerce business:

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1. Increased Customer Satisfaction: Enhancing Shopping Experience

Surprise free gifts make customers feel uniquely valued, significantly boosting their satisfaction and fostering loyalty. The delight of receiving a “Gift with Purchase” transforms the ordinary shopping journey into an exciting and memorable experience, encouraging customers to return to your store. This strategy not only improves individual customer experiences but also enhances your brand’s reputation as customer-centric.

2. Boost Sales: Driving Revenue Growth

The appeal of free gifts motivates customers to meet specific buying criteria, such as reaching a minimum spend threshold. This effectively increases the average order value and total revenue. The strategic use of “Gift with Purchase” promotions can also lead to increased basket sizes, as customers add more items to qualify for the gift. Moreover, these promotions often create a sense of urgency, encouraging quicker purchasing decisions and boosting sales cycles.

3. Streamlining Operations with Automated Processes

One of the most significant benefits of integrating a “Gift with Purchase” strategy is the enhancement of operational efficiency. Automating the gift distribution process reduces the burden on your staff, decreases the likelihood of human error and ensures that your operations run smoothly. This automation includes updating inventory in real time and including gifts in the order fulfillment process, which simplifies shipping and reduces costs. Such efficiency not only helps in scaling your business operations but also ensures consistency in customer experience, regardless of order volume.


Your Powerful Tool for Elevating eCommerce Business

The Gift with Purchase feature is more than just a promotional tool—it’s a cornerstone of effective customer relationship management. By automating this feature, SiteGiant enables you to maintain operational efficiency while ensuring each customer interaction is an opportunity to impress and engage. Utilizing this feature not only distinguishes you from competitors but also cultivates a positive brand image and fosters robust customer loyalty.

Young Asia businesswomen using mobile phone call receiving purchase order and check product on stock work at home office. Small business owner, online market delivery, lifestyle freelance concept.

Pro Tip For You

Remember, satisfied customers are more likely to be repeat customers. Delighting them with unexpected gifts with purchase can solidify their loyalty and contribute to the long-term success of your brand.


Elevate Your eCommerce Strategy with SiteGiant ERP

Integrating SiteGiant’s Gift with Purchase into your marketing strategy can significantly boost sales, enhance customer retention and optimize operational efficiencies. Are you ready to elevate your business to new heights? Start leveraging the Gift with Purchase feature today, available within the SiteGiant ERP and watch your business soar.

Still not using SiteGiant ERP? You should start now!

Embrace the full potential of your eCommerce operations with SiteGiant ERP. This comprehensive platform is equipped with a variety of powerful features, enabling you to automate promotions, manage inventory in real-time and streamline order fulfillment—all in one platform. By integrating SiteGiant ERP, you not only simplify your daily operations but also establish a robust framework for scaling your business efficiently.

Image Credits and References: Freepik

Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (https://www.lalamove.com/en-my/terms-and-conditions).

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (https://www.lalamove.com/en-my/privacy-policy).

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact support@sitegiant.my

Related to Lalamove, please contact partner.support@lalamove.com

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.

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