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December 2024: New Features and Enhancement Updates

We are excited to announce the latest system enhancements, designed to elevate your eCommerce experience. Rolled out in December 2024, these updates are crafted to optimize both your workflow and your customers’ journey. Let’s dive into the details of these new features and improvements.

What’s New?

December 2024
  1. [App] Measure TikTok Ad Performance with the TikTok Pixel & Events API
  2. [App] Optimize and Track Google Ads Performance with Enhanced Conversion Insights
  3. [Settings] Enhance Account Security with OTP Verification
  4. [Analytics] Gain Quick Access to Detailed Insights on Sales with the Sales Analysis Report

Feature Enhancement You Shouldn’t Miss

December 2024
  1. [Order Processing] Split Shopee and Lazada Orders by Item Quantity
  2. [Webstore] New image ratio implemented for Webstore product
  3. [App] Enhanced Product Property App for Flexible Promotions
  4. [App] Shopee Review Images Now Sync with Comments
  5. [Customer Login] SMS OTP Verification Now Available for Taiwan Phone Numbers (+886)
  6. [Document Templates] Customize Your Documents with Ease
  7. [POS] Enhance Product Search Efficiency with the New ‘Collection’ Feature in POS System

 

What’s New?

1. [App] Measure TikTok Ad Performance with the TikTok Pixel & Events API

SiteGiant is excited to introduce the TikTok Pixel + Events API app. This tool is designed to help you track visitors coming from your Tiktok Ads, and what actions they did on your website, such as Page Views, Add-To-Cart and Purchases. This will provide you valuable insights into how users engage with your Webstore after viewed or clicked on a Tiktok Ad. With this data, it helps you measure the conversion, optimize your campaigns, and refine your targeting strategies for better results.

2. [App] Google Ads Conversion Tracking

Introducing the Google Ads Conversion Tracking app, this is an effective tool that helps you measure and monitor user & visitors from Google Ads coming to your SiteGiant Webstore after users engage with your ads. By leveraging this valuable data, you can optimize your campaigns and enhance sales performance.

 

3. [Settings] Login Security

SiteGiant is taking your account security to the next level with OTP verification. You can now enable a one-time password (OTP) to be sent directly to user’s registered email for identity verification during login.

 

4. [Analytics] Sales Analysis Report

Introducing the Sales Analysis Report – your essential tool for driving business performance. Gain quick access to detailed insights on sales and units sold across all channels within a period of time, empowering you to make informed, data-driven decisions for growth.

Feature Enhancement You Shouldn’t Miss

 

1. [Order Processing] Split Order By Item Quantity

With the latest enhancements, you can now split orders containing multiple items or quantities into separate packages, streamlining your order fulfillment process.

*Note: This feature is currently supported only for orders from Lazada and Shopee.

 

2. [Webstore] New image ratio implemented for Webstore product

We’ve implemented new image ratio options, now available on the “All Products” and “Product Detail” pages, giving you the flexibility to select your preferred product image ratio. This enhancement helps you present your products in the most visually appealing way, creating an engaging and seamless shopping experience for your customers.

 

3. [App] Product Property

SiteGiant has enhanced the Product Property App feature to provide greater flexibility in setting promotions for your webstore products.

i. Products that use product properties can now be used with marketing center features such as Vouchers, Bundle Deals, and Add-on Deals, allowing for more targeted promotions and greater sales potential.

Here are the calculations for various marketing center tools:

a. Bundle Deal (Percentage Discount): 
The percentage discount applies only to the product price and excludes product properties.
Calculation: (Product Price – Percentage Discount) + Product Property Price

b. Bundle Deal (Amount Discount): 
The amount discount is applied to the total of the product price and product property price.
Calculation: (Product Price + Product Property Price) – Amount Discount

c. Bundle Deal (Special Bundle Price): 
The bundle price includes both the product price and the product property price.
Calculation: Bundle price = Product Price + Product Property Price

d. Add-on Deal (Free Gift): 
Receive a free gift when the total of the product price and product property price meets the requirements.
Calculation: Receive Free Gift = Product Price + Product Property Price

ii. You can now sort product properties to match your preferences, streamlining the display order of custom columns for a smoother and more efficient shopping experience.

iii. Two new input types, “Checkbox with Image” and “Radio with Image“ have been added to provide sellers with more options for setting up their products.

 

4. [App] Shopee Review Images Now Sync with Comments

As part of the enhancement, we’ve improved the presentation of Shopee Rating on your Webstore. Moving forward, Shopee review images will automatically sync with comments for all new records, providing customers with more detailed and trustworthy reviews, which in turn helps drive higher sales.

Additionally, we’ve enhanced the review presentation by adding new filters, making it easier for you to manage the Shopee reviews.

 

5. [Customer Login] SMS OTP Verification Now Available for Taiwan Phone Numbers (+886)

We are thrilled to announce that SMS OTP verification is now available for Taiwan phone numbers (+886). This enhancement strengthens account security and provides your Taiwan customers with a seamless login experience.

This enhancement allows you to:
(i) Send OTP SMS for account creation
(ii) Enable SMS logins
(iii) Password recovery

Additionally, this functionality is supported in Automated Marketing, opening up new possibilities for targeted marketing efforts.

From Customer Perspective:

 

6. [Document Templates] Customize Your Documents with Ease

As part of the latest enhancements, newly added “Signature Name”, “IC” and “Date” fields in document templates, providing you with greater flexibility to customize your documents and meet your specific needs more efficiently.

 

7. [POS] Enhance Product Search Efficiency with the New ‘Collection’ Feature in POS System

As part of the latest enhancement, “Collections” has been added to SiteGiant POS listings. You can now categorize your products to specific Collections, significantly improving the efficiency of product searches within the system.

Check out these new features in SiteGiant today, and stay tuned for more updates.

Ready to optimize your business?

Explore how our system updates can simplify your operations, enhance customer experiences, and accelerate growth.

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Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (https://www.lalamove.com/en-my/terms-and-conditions).

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (https://www.lalamove.com/en-my/privacy-policy).

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact support@sitegiant.my

Related to Lalamove, please contact partner.support@lalamove.com

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.

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