[线上讲座] 提升运营效率:优化订单发货和退货管理的最佳方式

SiteGiant 商家们,

踏入全新的 2025 年,现在正是最佳时机来解决订单发货常见的挑战 ——例如取消订单、重复发货或丢失包裹等问题。这些问题不仅增加了成本,还会影响客户满意度。

为了帮助你克服这些挑战,我们很高兴介绍一些你可能错过的 SiteGiant 功能:

✅ 快递签单 (Carrier Manifest)

这功能可以让你在发货前检查订单状态,确保只有有效订单被发货,避免错误。你还可以保留发货订单的记录,作为交货证明, 减少取消或重复发货的风险。

✅ 平台订单退货管理 (Marketplace Order Return Management)

这项功能可以简化来自多个平台的退货管理和未成功交货的流程。它能够高效跟踪退货,并将退回的商品重新同步到库存中,确保库存准确并提升客户满意度。

👉 加入我们为期1小时的讲座,我们将涵盖以下内容:
1. 高效的运输流程:

了解如何使用快递签单功能来防止出错并记录发货证明。

2. 简化退货处理:

怎样有效管理退货和未成功交付的商品,同时保持准确的库存。

3. 最佳实践与现场演示:

深入了解订单管理的最佳实践,并观看如何运用这些功能。

日期: 16th January 2025 (星期四)

时间: 3:00pm – 4:00pm

地点: Zoom 会议室

费用:免费

👇 名额有限, 今天就报名参加这个免费的分享会吧! 👇

立刻报名

Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (https://www.lalamove.com/en-my/terms-and-conditions).

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (https://www.lalamove.com/en-my/privacy-policy).

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact support@sitegiant.my

Related to Lalamove, please contact partner.support@lalamove.com

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.

Chat now
1
💬 Need help?
Hello 👋
How can we help you?